Tuesday, September 16, 2008

An Open Letter to my CEOs and Portfolio Companies on The US Financial Crisis

The last open letter I penned on this blog was on January 15th of this year advising on the falling value of the dollar and its impact on Israeli start ups. That post was meant to focus CEOs and the venture industry on the cost side of our businesses. Unfortunately, we are still on the wrong side of the dollar/shekel rate and It is now time to focus attention on the market side, and fast.

I am writing this post from California and based on my reading of the Israeli online sites, I do not think the full effect of this crisis is well understood in our Holy Land. The situation looks dire from California. In New York it is dire. Just to put this in perspective, large financial institutions to whom many Israeli start ups sell their wares have closed their doors, the few who are surviving will be cutting budgets to stay afloat. Financial institutions as a market are gone for a while. And if you remember back to 2000/2001, you will recall that it is like a bouncing ball. First dot.com, then telecom, then software......I fear we will see the same thing here, first financial institutions, then telecom, then......Dell is already feeling the pinch.  

Watch the pictures of people walking out of Lehman and now HP with their boxes. That will reduce consumer spending which is what drives the US economy. It is bad out there, really bad.  And if you think Europe is an escape, think again. They are just six months behind the US's dropping knife.   

Why am I broadcasting all of this gloom and doom? Because the sooner you get in touch with this and realize that this is not a passing storm, the sooner you will get your business in touch with these realities. Too many companies hung on too long to 4:1 shekel to dollar exchange rate and it hurt. The sooner you realize that your market has vaporized, the sooner you can right-size your company for the near term opportunity. It is worth reposting a section from my last Open Letter that was from a Fred Wilson post.

So why do venture investments fail? Well if I look at the ones I’ve been involved in (including deals my partners led but where I shared the pain of loss) there are two primary reasons.

1) It was a dumb idea and we realized it early on and killed the investment. I’ve only been involved in one investment in this category personally although I’ve lived through a bunch like this over the years in the partnerships I’ve been in.
2) It was a decent idea but directionally incorrect, it was hugely overfunded, the burn rate was taken to levels way beyond reason, and it became impossible to adapt the business in a financially viable manner.

Four of the five failures I’ve been involved in fit into this second category and probably 2/3 of all the failures I’ve seen “up close ad personal” fit into this category. I don’t blame the entrepreneurs and managers entirely for these failures. The investors and the boards of these companies (ie me) are responsible for failures like this. Entrepreneurs may not have the experience to know the folly of taking burn rates to levels which make “figuring it out” impossible. But we as investors know how high burn rates kill companies and we have a responsibility to fight them at every turn."

I beg of you to right size your business. Cut expenses and hunker down. Focus your attention and resources on what is working and make sure you are successful at that. Focus and remember Jim Collins' Hedgehog

Funding rounds will be painful in the near future so try to get by without fundraising. Low burn rate models will have a major advantage in this environment. Please get in touch with this reality, it is critical to your companies' survival and success. Take the hard decisions now so that they are not taken for you in 6 months.

I will end with a positive note: Financial meltdowns are also a time of great opportunity. Keep your eyes peeled for that next Google opportunity. It is lurking in this mess.

Shana Tova to all of us.

9 Comments:

Blogger Saul Lieberman said...

Several commentators on Israeli radio proclaimed yesterday that the US financial crisis would have only a limited, remote, tertiary effect on the Israeli economy. Gevalt!

10:29 AM  
Anonymous Heinz Kluger said...

Great post Mike. An illustration of what you just wrote: Start-up Octavian just closed down after raising $5M from leading Israeli VCs last year. They had a platform providing financial services for the banking industry... Bad timing.

1:16 PM  
Blogger Skaag Argonius said...

I for one welcome this situation. I have been looking at our several bubbles with disgust for too long, and now I am laughing inside. I am laughing at all those investors and their farty board members who think they know everything, who did not truly spend the time and effort to seriously research the proposed technologies, who sat on big money and yet spent it with haste, as if it was their own, carelessly, and precariously. It is time to pay for your inflated egos, and I for one will kick your rotting carapaces and buy the hardware by the kilo from your failed start-ups ;-)

But I also welcome your message, obvious as it may be; too bad you didn't write this back in 1999 before the first bubble :-)

1:48 PM  
Anonymous Shuly Galili said...

Great post Michael,
Sitting in California and went through the last downturn here...i can see the writing on the wall. Very good advice for you CEOs...work on your partnerships for longer term results. We saw it during the last downturn. There is plenty of business to be done.

6:48 PM  
Anonymous Colnector said...

I'll take the opportunity part of it all :)

Economy always fluctuates and so we're kept interested but some truths stay the same.

6:11 PM  
Anonymous Aner Ravon said...

Great advice indeed. From a VC perspective, how should they survive when their investors crumble? What is the impact on already announced closings? Are they in fact going to happen?

I live in Israel and I am fully aware of (not to say fascinated by) the tsunami. I agree it is a crisis of magnificent historic proportions. What I can't see happening anytime soon is American pension money traveling all the way to Israeli VCs. What is your take on this?

2:32 PM  
Blogger Michael Eisenberg said...

Aner -
Sorry for the slow response. things have been hectic! my responses to your questions are inline in CAPS and thanks for the good questions:

From a VC perspective, how should they survive when their investors crumble?
MOST VC INVESTORS ARE ENDOWMENTS WHICH ARE LONGER TERM INVESTORS. I DO NOT KNOW MANY VCS WHO HAVE BANKS AND INVESTMENT BANKS AS LPS. THE BIGGER ISSUE IS STILL THE LACK OF AN IPO MARKET AND NOW FEWER INVESTMENT BANKS TO WORK ON THAT.

What is the impact on already announced closings? Are they in fact going to happen?

I DO NOT KNOW. THAT IS A QUESTION THAT NEEDS TO BE ASKED TO EACH FUND INDIVIDUALLY.

I live in Israel and I am fully aware of (not to say fascinated by) the tsunami. I agree it is a crisis of magnificent historic proportions. What I can't see happening anytime soon is American pension money traveling all the way to Israeli VCs. What is your take on this?

I THINK THERE WILL BE A RETHINKING OF PRIVATE EQUITY ALLOCATIONS. REMEMBER, THAT THE LBO FUNDS ARE IN FOR A RETRENCHING NOW BOTH DUE TO THE COLLAPSING CREDIT MARKETS AND TO MARK TO MARKET REQUIREMENTS. I THINK VENTURE WILL COME BACK INTO VOGUE AND ISRAEL IS A KEY MARKET FOR VENTURE FUNDS. EUROPE IS NOT A REAL OUTLET FOR VC ALLOCATIONS. SO THE SHORT ANSWER IS YES BUT THERE WILL LIKELY BE CONSOLIDATION IN THE VC MARKET.

SHANA TOVA

9:07 AM  
Blogger AmiV said...

Is anyone willing to advise on how to approach VCS now? We are a small team and we just started the process of contacting investors. We have a small company but need to go to the "next step". The product we are working on is not "funky" or "crazy" -- so what do we do? wait? for how long? go to see investors who are in shock and depressed???

7:34 AM  
Blogger Moshe said...

Dear Michael,

Tough times are ahead and it's the right time to consider solutions to cut expenses.

SaaS and Web 2.0 startups rely on large server farms which cost a lot of money due to hardware costs, software licensing and operation.

More often than not, these companies could run on the same amount of servers, serving 4 times the number of users…
Moreover, this change can be achieved without changing architecture, without getting into a project spanning several years an without spending major NRE.

We at RockeTier deliver results in short time frames (based on a risk/reward mechanism when applicable).

We provide a service based on a unique methodology: analyzing the existing code base; detecting the critical business processes, optimizing the code and achieving the goals: doing much more on the same hardware.

I'll be glad to provid further information regarding our success stories and our abilities.

Best Regards,
Moshe Kaplan | moshe.kaplan at rocketier.com

5:39 PM  

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