Monday, November 01, 2010

Great Hi Tech Businesses Like Conduit Also Create a Better Society

For years, I have been involved (but not enough) in a social justice organization called B'maagalei Tzedek. Bmaagalei Zedek is an organization that looks out for those who Israeli society has lost sight of, the invisible people we run into every day. One of the causes that Bmaagalei Zedek has been fighting for is the rights of contract workers or, in Hebrew, עובדי קבלן. We see these workers every day. They are office cleaners, unarmed security guards, and other hourly workers who we run into in our offices and at cafes but we do not really see them or their plights. They are the working poor and are, often, poorly treated by the agencies that hire them and rent them out. These agencies look to reduce the costs of these laborers by not offering benefits and driving down salaries through frequent switching of workers. These are hardworking people, who often work two and three jobs just to finish the month and do not get government handouts or monthly stipends.

On Thursday, I received a call from Ronen Shilo, CEO of Conduit, one of our portfolio companies. The call made me both happy and proud. Ronen announced that earlier that day Conduit had decided to hire the three cleaning people who clean the Conduit office every day and to throw out the agency. By hiring the cleaners directly, Conduit significantly increased their take-home salary and gave them social benefits like every engineer. Conduit also granted these former contract workers stock options! Net cost to the Company? nearly zero. Value to the Company's soul, values and employees? Priceless! They deserve these stock options because the cleaners are responsible for the work environment that lets Conduit employees be so productive and help make Conduit a successful company.

The cleaners were elated, holding back tears of joy when they were formally hired by Conduit. They each hold down a few jobs and this will give them time with their family. Conduit was simply doing the right thing for everyone, yet so few, if any, other companies do this. The people behind Conduit have created an environment at Conduit that values hard work, teamwork, ingenuity and impeccable ethics. Those ethics and values increase the value of the company, our investment and society.

I would like to call on all high tech companies to follow Conduit's example. I know that small start-ups do not have the resources to manage this but any company that can afford a CFO or a VP of HR, should have the management bandwidth to put the cleaning people on the payroll. That is true of large companies and large start ups. The cleaners and other contract workers' salaries are barely noticeable next to the 30,000+ NIS engineer's salary and it makes a real difference in their lives and ours. Let us issue a clarion call to unbond these contract workers from their "agents" and better our society as well. ציון במשפט תיפדה ושביה בצדקה.

14 Comments:

Blogger Elliot Jaffe said...

Wonderful story. Indeed, this is a positive act of kindness. Particularly in Israel, where cleaning workers are frequently locked into minimum wage jobs, this type of action is a godsend.

Keep up the good work

7:32 AM  
Blogger Hillel Fuld said...

Michael, thanks for this,it's a really nice post. Nice to see companies thinking about more than their bottom line. Conduit impressed me before this but this just put them in a league of their own.

8:56 AM  
Anonymous Conduit employee said...

was happy to see them join the company as official employees, especially since they so deserve it personaly and i was familiar with their former rights. Good luck :-)

10:08 AM  
Anonymous Eliran said...

Shapo

10:13 AM  
Blogger Jennifer said...

I'm a Conduit employee, and I must say that this makes me as proud as any other success we may have! Very cool...

12:37 PM  
Blogger Jennifer said...

I'm a Conduit employee, and I must say that this makes me as proud as any success we may achieve! Very cool...

12:39 PM  
Blogger Danny Strelitz said...

It is a moving story in the israeli hi tech industry. shapo to conduit.

2:44 PM  
Blogger Oren Todoros said...

Great read, every business owner should pick up the glove and try to make a difference in their employees lives. Thanks for sharing.

3:07 PM  
Anonymous Mark said...

This is a very nice act of kindness by Conduit. Kol Hakavod!

4:52 PM  
Anonymous Erez said...

Michael - Great post, but I believ u missed the main point. To give an employee a descent salary is NOT a mean to show company values. It is the minimal, right thing to do and the target itself and not a mean to someone else like to show values or maximize company cash value. All other companies are acting like pigs with their eyes shut.

12:11 AM  
Anonymous Dyonna said...

These stories show that our hard work at Bema'aglei Tzedek pays off! Thanks for posting!

For a free, handy, up-to-date guide that explains how your business / workplace can follow suit (or to receive informational packets for Russian, Hebrew and Arabic-speaking cleaning and security personnel), email yaelw@mtzedek.org.il, who oversees our advcoacy work on behalf of contract workers.

7:27 PM  
Blogger tamar said...

Thank you for highlighting a truly socially responsible company. Many companies (even NGOs and government offices) pay lip service to CSR while hiring new staff through manpower agencies to avoid the cost of benefits, but Conduit is setting a leading example by actually caring about those employees who are usually outsourced,uncounted and underpaid.

I hope Conduit creates a new trend in true corporate responsibility.

10:47 PM  
Anonymous JET said...

Good to see some heart and soul

12:03 PM  
Anonymous Anonymous said...

This is nice, but the reality is tha the law deals with this issue and views a contract worker who has worked more that 9 months at the same employer as an employee of the employer entitled to all benefits. The company liked their cleaning staff and rather than have the contract worker firm switch workers, did what they were required to do and took them on as employees.
Will they keep them on? will they lay them off when they lay off 20% of their workers to have a nice press release for a quarterly report? will the rabbis who support b'magalei tzedek insist that the schools they are involved in stop firing teachers every July and re-hiring them in Spetember so that they don't have to pay them severance pay and/or allow them to accrue seniority and tenure? will hi-tech firms stop playing games with "global overtime" payments that do not reflect actual overtime due? will contract call centers stop making workers work overnight shifts in contravention of the law? there are a whole other host of labor issues that have to be dealt with.

2:06 PM  

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